Manage Account

How do I update my billing?

Update the billing info for your Schedulicity business subscription

Written by Angela
Updated over a week ago

Billing and Subscription FAQs

Questions about billing, when is my bill date, how much is my subscription, how to pause account

Written by Mikayla
Updated over a week ago

How do I view my billing history?

Payment history and receipts for your Schedulicity bill!

Written by Catie
Updated over a week ago

How do I update my subscription if I signed up via Apple?

Apple, iOS app, subscription, change plan

Written by Catie
Updated over a week ago

How do I cancel my Schedulicity account?

Transitioning out of online scheduling or closing up shop? While we're sad to see you go, we are here to help.

Written by Angela
Updated over a week ago

How do I create a login for my receptionist/front desk staff?

Administrative assistant logins or user accounts

Written by Angela
Updated over a week ago

How do I manage provider profiles?

Add, edit or remove employees, edit provider profile, add bio, add provider image, reorder providers, any available provider, create login

Written by Catie
Updated over a week ago

How do I change my availability?

Edit your overall work schedule, edit shift, future schedule, time off, vacation, change single day schedule

Written by Catie
Updated over a week ago

How do I receive notifications for client bookings and cancellations?

Receive email and/or text notifications for appointment bookings

Written by Catie
Updated over a week ago

What is "Any Available Providers"?

Client-side booking provider option

Written by Angela
Updated over a week ago

How do I change the default login view on the Schedulicity dashboard?

Switch up the first page you land on when you log in!

Written by Angela
Updated over a week ago

What is the New Client Policy? Can I block new clients?

Control how new clients book online, block new clients

Written by Angela
Updated over a week ago

How do clients cancel/reschedule their appointments online?

Written by Angela
Updated over a week ago

How do I block clients from canceling?

Written by Angela
Updated over a week ago

How do I allow multiple service scheduling?

Written by Angela
Updated over a week ago

How are appointment times displayed to clients?

Optimized appointment scheduling

Written by Angela
Updated over a week ago

How do I allow for 5 or 10 minute appointment times?

Written by Angela
Updated over a week ago

Why are my services showing as having "limited availability"? How do I change that message?

limited availability, temporarily unavailable, customize or change unavailability message

Written by Angela
Updated over a week ago

What is the Contribute/Support button on my booking page?

How do clients donate to my business, we care, contribute, support my business, client donations, digital tipping, fundraising, fundraise

Written by Travis Truax
Updated over a week ago

How can I change my Schedulicity login?

Edit your email address, username

Written by Angela
Updated over a week ago

How do I transfer ownership of my business?

Change of ownership, admin swap, selling my business, new owner

Written by Catie
Updated over a week ago

How do I change my password?

How to change your password while logged into Schedulicity

Written by Angela
Updated over a week ago

How do I pause my Schedulicity account?

Temporary leave of absence, suspend account, put account on hold

Written by Mikayla
Updated over a week ago

How do I open things up again?

Tips for opening up your books, updating policies, restrictions, getting back to work, opening again

Written by Travis Truax
Updated over a week ago

I want my own account, how do I transfer?

If you're a provider and are branching out on your own, or if you're shifting your provider set-up to a booth renter set-up, we've got you!

Written by Angela
Updated over a week ago