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Manage Account
Manage Account
Manage your billing, policies, providers and more!
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25 articles in this collection
Written by
Angela,
Mikayla,
Travis Truax
and 1 other
Billing
How do I update my billing?
Update the billing info for your Schedulicity business subscription
Written by
Angela
Updated over a week ago
Billing and Subscription FAQs
Questions about billing, when is my bill date, how much is my subscription, how to pause account
Written by
Mikayla
Updated over a week ago
How do I view my billing history?
Payment history and receipts for your Schedulicity bill!
Written by
Catie
Updated over a week ago
How do I update my subscription if I signed up via Apple?
Apple, iOS app, subscription, change plan
Written by
Catie
Updated over a week ago
How do I cancel my Schedulicity account?
Transitioning out of online scheduling or closing up shop? While we're sad to see you go, we are here to help.
Written by
Angela
Updated over a week ago
Providers and Users
How do I create a login for my receptionist/front desk staff?
Administrative assistant logins or user accounts
Written by
Angela
Updated over a week ago
How do I manage provider profiles?
Add, edit or remove employees, edit provider profile, add bio, add provider image, reorder providers, any available provider, create login
Written by
Catie
Updated over a week ago
How do I change my availability?
Edit your overall work schedule, edit shift, future schedule, time off, vacation, change single day schedule
Written by
Catie
Updated over a week ago
How do I receive notifications for client bookings and cancellations?
Receive email and/or text notifications for appointment bookings
Written by
Catie
Updated over a week ago
What is "Any Available Providers"?
Client-side booking provider option
Written by
Angela
Updated over a week ago
How do I change the default login view on the Schedulicity dashboard?
Switch up the first page you land on when you log in!
Written by
Angela
Updated over a week ago
Policies
What is the New Client Policy? Can I block new clients?
Control how new clients book online, block new clients
Written by
Angela
Updated over a week ago
How do clients cancel/reschedule their appointments online?
Written by
Angela
Updated over a week ago
How do I block clients from canceling?
Written by
Angela
Updated over a week ago
How do I allow multiple service scheduling?
Written by
Angela
Updated over a week ago
How are appointment times displayed to clients?
Optimized appointment scheduling
Written by
Angela
Updated over a week ago
How do I allow for 5 or 10 minute appointment times?
Written by
Angela
Updated over a week ago
Why are my services showing as having "limited availability"? How do I change that message?
limited availability, temporarily unavailable, customize or change unavailability message
Written by
Angela
Updated over a week ago
What is the Contribute/Support button on my booking page?
How do clients donate to my business, we care, contribute, support my business, client donations, digital tipping, fundraising, fundraise
Written by
Travis Truax
Updated over a week ago
Account Information
How can I change my Schedulicity login?
Edit your email address, username
Written by
Angela
Updated over a week ago
How do I transfer ownership of my business?
Change of ownership, admin swap, selling my business, new owner
Written by
Catie
Updated over a week ago
How do I change my password?
How to change your password while logged into Schedulicity
Written by
Angela
Updated over a week ago
How do I pause my Schedulicity account?
Temporary leave of absence, suspend account, put account on hold
Written by
Mikayla
Updated over a week ago
How do I open things up again?
Tips for opening up your books, updating policies, restrictions, getting back to work, opening again
Written by
Travis Truax
Updated over a week ago
I want my own account, how do I transfer?
If you're a provider and are branching out on your own, or if you're shifting your provider set-up to a booth renter set-up, we've got you!
Written by
Angela
Updated over a week ago