Schedulicity Pay with Norm

Simple and secure payment processing!

Lindsey avatar Travis Truax avatar Nicollette McEwen avatar +1
34 articles in this collection
Written by Lindsey, Travis Truax, Nicollette McEwen and 1 other
Schedulicity Pay Basics

How can my clients pay?

Payment options, how clients can pay, checkout
Nicollette McEwen avatar
Written by Nicollette McEwen
Updated over a week ago

How do I use Norm, the self-checkout option?

How to use self- checkout, QR code
Nicollette McEwen avatar
Written by Nicollette McEwen
Updated over a week ago

Norm Self-Checkout Tutorial Videos

Norm, Self-checkout, how to use self-checkout, QR Code
Nicollette McEwen avatar
Written by Nicollette McEwen
Updated over a week ago

How do I change my business information in Schedulicity Pay?

Changing business address, business name for Schedulicity Pay, changing bank account info for deposits
Travis Truax avatar
Written by Travis Truax
Updated over a week ago

Am I able to use Schedulicity Pay with multiple location accounts?

Businesses with Multiple Locations feature
Travis Truax avatar
Written by Travis Truax
Updated over a week ago

Where do I find my merchant ID number?

Travis Truax avatar
Written by Travis Truax
Updated over a week ago

How can my client add a payment method for Norm?

client payment method, self-checkout, contactless payment, payment information, Schedulicity Pay with Norm
Kat avatar
Written by Kat
Updated over a week ago

When will I get my Schedulicity Pay statement?

Statement questions
Travis Truax avatar
Written by Travis Truax
Updated over a week ago

When and where will I receive my deposit?

Funds, deposit, bank account, missing deposit, Schedulicity Pay / Clearent standard bank deposit times
Travis Truax avatar
Written by Travis Truax
Updated over a week ago

What does PCI compliance mean?

Is Schedulicity Pay PCI Compliant? PCI-DSS compliance
Travis Truax avatar
Written by Travis Truax
Updated over a week ago

Why do I need to acknowledge my PCI compliance?

What is a Self Assessment Questionnaire and why it's important to acknowledge PCI compliance
Travis Truax avatar
Written by Travis Truax
Updated over a week ago

What is Compass (Clearent Reporting)?

Finding deposits and processing fees in Clearent.
Lindsey avatar
Written by Lindsey
Updated over a week ago

What do I need to know about filing my taxes with Schedulicity Pay?

Taxes, 1099, Schedulicity Pay, tax questions
Travis Truax avatar
Written by Travis Truax
Updated over a week ago
Troubleshooting

Why can't my client save their payment method on file during checkout?

Pay by text, pay by QR code, saving payment method at checkout
Nicollette McEwen avatar
Written by Nicollette McEwen
Updated over a week ago

How can I get my clients on board with using Norm?

Uncertain clients, the new Norm, contactless payment, payment processing industry, security when using Norm
Nicollette McEwen avatar
Written by Nicollette McEwen
Updated over a week ago

I'm having trouble pairing my phone with the mobile card reader – help?

Unable to connect to mobile device, card reader won't pair with my phone, won't connect with my phone
Travis Truax avatar
Written by Travis Truax
Updated over a week ago

Why did I get a "Timed Out" message when I tried to run a card on my computer?

Avoiding time out messages while using the countertop/desktop card reader
Travis Truax avatar
Written by Travis Truax
Updated over a week ago

I received a chargeback, what do I do?

How to handle a chargeback
Travis Truax avatar
Written by Travis Truax
Updated over a week ago

The site's really slow – am I still able to process payments right now?

How to process payments during slowness and outages
Travis Truax avatar
Written by Travis Truax
Updated over a week ago

Why isn't the text being sent to my client using self-checkout so they can pay?

Norm, Self-checkout troubleshooting, text message
Nicollette McEwen avatar
Written by Nicollette McEwen
Updated over a week ago

How do I prevent chargebacks?

Preventing chargebacks
Travis Truax avatar
Written by Travis Truax
Updated over a week ago

How do I reconnect to Schedulicity Pay?

How to reconnect account after change of ownership or returning to Schedulicity Pay
Travis Truax avatar
Written by Travis Truax
Updated over a week ago