Payment

How can I process payments through Schedulicity?

Built-in payment processor, Stripe credit card processing, Multiple payment accounts, booth renter, independent contractor, linked accounts

Written by Angela
Updated over a week ago

Can I require clients to pay when they book or require them to enter credit card info to hold the appointment?

hold with a credit card. prepayment, deposit, protection from no-shows or cancellations

Written by Angela
Updated over a week ago

What is Schedulicity's built-in payment processor and how do I get started?

Applying for payment, online payment processing, integrated payment platform

Written by Travis Truax
Updated over a week ago

What are the rates with the built-in processor?

Payment processing rates for Schedulicity payments, Norm,

Written by Travis Truax
Updated over a week ago

I'm approved for the built-in payment processing... what next?

Next steps after payment approval, what to know now that you're approved, what about cards on file, old payment processor

Written by Travis Truax
Updated over a week ago

Norm FAQs

Questions about Norm, contactless payment, self-checkout, getting started with Norm

Written by Catie
Updated over a week ago

Schedulicity's built-in payment processing FAQs

Questions about payment processing, credit score, bank account, fees, HSA/FSA, voided check, unqualified, prohibited/unqualified businesses

Written by Travis Truax
Updated this week

How do I connect my Stripe account to Schedulicity? How do I contact Stripe directly?

connect to Stripe, contact Stripe, Stripe support

Written by Carin
Updated over a week ago

How can my clients pay?

Payment options, how clients can pay, checkout, Norm, credit card, cash, check, record payment

Written by Nicollette
Updated over a week ago

How do I charge a client for their booking in person, or charge a partial payment?

Checkout process, charge credit card, collect partial or split payments, record cash, gift card, and check payments, send again

Written by Carin
Updated over a week ago

What is Norm, the self-checkout option, and how do I use it?

How to use self-checkout, QR code, Text Payment, Contactless Payment, Norm

Written by Nicollette
Updated over a week ago

How do I change my business information with Schedulicity's built-in payment processor?

Changing business address, business name for Schedulicity payments, changing bank account info for deposits

Written by Travis Truax
Updated over a week ago

What is Compass (Clearent Reporting)? Can I change my bank account for deposits?

Finding deposits and processing fees in Clearent, update bank account

Written by Catie
Updated over a week ago

How do I process a refund or a void?

Refund or void a credit card transaction, record refund

Written by Angela
Updated over a week ago

How do I switch credit card payment processors?

Switching and disconnecting online payment processors, including Stripe and Schedulicity's built-in payment processor

Written by Angela
Updated over a week ago

What is PCI compliance, and why do I need to acknowledge it?

Is our built-in payment processor PCI Compliant? PCI-DSS compliance, acknowledging PCI compliance

Written by Travis Truax
Updated over a week ago

When and where will I receive my deposit?

Funds, deposit, bank account, missing deposit, Clearent standard bank deposit times, Statement

Written by Travis Truax
Updated over a week ago

How do I save a client's payment information to their profile? How can my clients save their payment method?

Saving credit card info to a client’s profile, adding a client's payment method, client add payment information

Written by Angela
Updated over a week ago

What do I need to know about filing my taxes with Schedulicity's built-in payment processor?

Taxes, 1099, Schedulicity payments, tax questions

Written by Travis Truax
Updated over a week ago

Can I invoice my client?

Invoicing, how to send clients an invoice

Written by Travis Truax
Updated over a week ago

Why can't my client save their payment method on file during checkout?

Pay by text, pay by QR code, saving payment method at checkout

Written by Nicollette
Updated over a week ago

How can I get my clients on board with using Norm?

Uncertain clients, the new Norm, contactless payment, payment processing industry, security when using Norm

Written by Nicollette
Updated over a week ago

I'm having trouble pairing my phone with the mobile card reader – help?

Unable to connect to mobile device, card reader won't pair with my phone, won't connect with my phone

Written by Travis Truax
Updated over a week ago

What do I do if I receive a chargeback? How can I help prevent chargebacks?

How to handle a chargeback, preventing chargebacks

Written by Travis Truax
Updated yesterday

The site's really slow – am I still able to process payments right now?

How to process payments during slowness and outages

Written by Travis Truax
Updated over a week ago

How do I reconnect to the built-in payment processor?

How to reconnect account after change of ownership or returning to payment?

Written by Travis Truax
Updated over a week ago

Why isn't the text being sent to my client using self-checkout so they can pay?

Norm, Self-checkout troubleshooting, text message

Written by Nicollette
Updated over a week ago