Schedulicity Rockstars

Nicollette

Mikayla

Travis Truax

Payment

Built-in payment processor, Stripe credit card processing, Multiple payment accounts, booth renter, independent contractor, linked accounts

How can I process payments through Schedulicity?

hold with a credit card. prepayment, deposit, deposits, protection from no-shows or cancellations

Can I require clients to pay when they book or require them to enter credit card info to hold the appointment?

Applying for payment, online payment processing, integrated payment platform

What is Schedulicity's built-in payment processor and how do I get started?

Payment processing rates for Schedulicity payments, Norm,

What are the rates with the built-in processor?

Next steps after payment approval, what to know now that you're approved, what about cards on file, old payment processor

I'm approved for the built-in payment processing... what next?

Questions about Norm, contactless payment, getting started with Norm

Norm FAQs

Questions about payment processing, credit score, bank account, fees, HSA/FSA, voided check, unqualified, prohibited/unqualified businesses

Schedulicity's built-in payment processing FAQs

connect to Stripe, contact Stripe, Stripe support

How do I connect my Stripe account to Schedulicity? How do I contact Stripe directly?

Angela

Getting Started

MID for Clearent, Compass access, what is my merchant ID

Where do I find my Merchant ID for payment processing with Clearent?

How do I turn off tipping?

Payment options, how clients can pay, checkout, credit card, cash, check, record payment

How can my clients pay?

Checkout process, charge credit card, collect partial or split payments, record cash, gift card, and check payments, send again

How do I charge a client for their booking in person, or charge a partial payment?

How to use QR code, Text Payment, Contactless Payment, Norm

What is Norm, payment by text, and how do I use it?

Changing business address, business name for Schedulicity payments, changing bank account info for deposits

How do I change my business information with Schedulicity's built-in payment processor?

Finding deposits and processing fees in Clearent, update bank account

What is Compass, Clearent's Reporting? How do I change my bank account for deposits?

Refund or void a credit card transaction, record refund

How do I process a refund or a void?

Switching and disconnecting online payment processors, including Stripe and Schedulicity's built-in payment processor

How do I switch credit card payment processors?

Is our built-in payment processor PCI Compliant? PCI-DSS compliance, acknowledging PCI compliance

What is PCI compliance, and why do I need to acknowledge it?

Funds, deposit, bank account, missing deposit, Clearent standard bank deposit times, Statement

When and where will I receive my deposit?

Saving credit card info to a client’s profile, adding a client's payment method, client add payment information

How do I save a client's payment information to their profile? How can my clients save their payment method?

Taxes, 1099, Schedulicity payments, tax questions

What do I need to know about filing my taxes with Schedulicity's built-in payment processor?

Invoicing, how to send clients an invoice

Can I invoice my client?

Payment Basics

Pay by text, pay by QR code, saving payment method at checkout

Why can't my client save their payment method on file during checkout?

Uncertain clients, the new Norm, contactless payment, payment processing industry, security when using Norm

How can I get my clients on board with using Norm, payment by text?

Unable to connect to mobile device, card reader won't pair with my phone, won't connect with my phone

I'm having trouble pairing my phone with the mobile card reader – help?

How to handle a chargeback, preventing chargebacks

What do I do if I receive a chargeback? How can I help prevent chargebacks?

How to process payments during slowness and outages

The site's really slow – am I still able to process payments right now?

How to reconnect account after change of ownership or returning to payment?

How do I reconnect to the built-in payment processor?

Norm, text message failing or not received

Why isn't the text being sent to my client so they can pay?

Troubleshooting

Pricing

Videos

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