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Payment
Payment
Simple and secure payment processing!
+2
29 articles in this collection
Written by
Angela,
Mikayla,
Travis Truax
and 2 others
Getting Started
How can I process payments through Schedulicity?
Built-in payment processor, Stripe credit card processing, Multiple payment accounts, booth renter, independent contractor, linked accounts
Written by
Angela
Updated over a week ago
Can I require clients to pay when they book or require them to enter credit card info to hold the appointment?
hold with a credit card. prepayment, deposit, deposits, protection from no-shows or cancellations
Written by
Angela
Updated over a week ago
What is Schedulicity's built-in payment processor and how do I get started?
Applying for payment, online payment processing, integrated payment platform
Written by
Travis Truax
Updated over a week ago
What are the rates with the built-in processor?
Payment processing rates for Schedulicity payments, Norm,
Written by
Travis Truax
Updated over a week ago
I'm approved for the built-in payment processing... what next?
Next steps after payment approval, what to know now that you're approved, what about cards on file, old payment processor
Written by
Travis Truax
Updated over a week ago
Norm FAQs
Questions about Norm, contactless payment, getting started with Norm
Written by
Catie
Updated over a week ago
Schedulicity's built-in payment processing FAQs
Questions about payment processing, credit score, bank account, fees, HSA/FSA, voided check, unqualified, prohibited/unqualified businesses
Written by
Travis Truax
Updated over a week ago
How do I connect my Stripe account to Schedulicity? How do I contact Stripe directly?
connect to Stripe, contact Stripe, Stripe support
Written by
Mikayla
Updated over a week ago
Payment Basics
Where do I find my Merchant ID for payment processing with Clearent?
MID for Clearent, Compass access, what is my merchant ID
Written by
Nicollette
Updated over a week ago
How do I turn off tipping?
Disable tipping, no gratuity
Written by
Nicollette
Updated over a week ago
How can my clients pay?
Payment options, how clients can pay, checkout, credit card, cash, check, record payment
Written by
Nicollette
Updated over a week ago
How do I charge a client for their booking in person, or charge a partial payment?
Checkout process, charge credit card, collect partial or split payments, record cash, gift card, and check payments, send again
Written by
Mikayla
Updated over a week ago
What is Norm, payment by text, and how do I use it?
How to use QR code, Text Payment, Contactless Payment, Norm
Written by
Nicollette
Updated over a week ago
How do I change my business information with Schedulicity's built-in payment processor?
Changing business address, business name for Schedulicity payments, changing bank account info for deposits
Written by
Travis Truax
Updated over a week ago
What is Compass, Clearent's Reporting? How do I change my bank account for deposits?
Finding deposits and processing fees in Clearent, update bank account
Written by
Catie
Updated over a week ago
How do I process a refund or a void?
Refund or void a credit card transaction, record refund
Written by
Angela
Updated over a week ago
How do I switch credit card payment processors?
Switching and disconnecting online payment processors, including Stripe and Schedulicity's built-in payment processor
Written by
Angela
Updated over a week ago
What is PCI compliance, and why do I need to acknowledge it?
Is our built-in payment processor PCI Compliant? PCI-DSS compliance, acknowledging PCI compliance
Written by
Travis Truax
Updated over a week ago
When and where will I receive my deposit?
Funds, deposit, bank account, missing deposit, Clearent standard bank deposit times, Statement
Written by
Travis Truax
Updated over a week ago
How do I save a client's payment information to their profile? How can my clients save their payment method?
Saving credit card info to a client’s profile, adding a client's payment method, client add payment information
Written by
Angela
Updated over a week ago
What do I need to know about filing my taxes with Schedulicity's built-in payment processor?
Taxes, 1099, Schedulicity payments, tax questions
Written by
Travis Truax
Updated over a week ago
Can I invoice my client?
Invoicing, how to send clients an invoice
Written by
Travis Truax
Updated over a week ago
Troubleshooting
Why can't my client save their payment method on file during checkout?
Pay by text, pay by QR code, saving payment method at checkout
Written by
Nicollette
Updated over a week ago
How can I get my clients on board with using Norm, payment by text?
Uncertain clients, the new Norm, contactless payment, payment processing industry, security when using Norm
Written by
Nicollette
Updated over a week ago
I'm having trouble pairing my phone with the mobile card reader – help?
Unable to connect to mobile device, card reader won't pair with my phone, won't connect with my phone
Written by
Travis Truax
Updated over a week ago
What do I do if I receive a chargeback? How can I help prevent chargebacks?
How to handle a chargeback, preventing chargebacks
Written by
Travis Truax
Updated over a week ago
The site's really slow – am I still able to process payments right now?
How to process payments during slowness and outages
Written by
Travis Truax
Updated over a week ago
How do I reconnect to the built-in payment processor?
How to reconnect account after change of ownership or returning to payment?
Written by
Travis Truax
Updated over a week ago
Why isn't the text being sent to my client so they can pay?
Norm, text message failing or not received
Written by
Nicollette
Updated over a week ago