Fill My Book incentivizes clients to book any available slots last minute 🍬
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What is Fill My Book, and how does it work?
Schedulicity takes a look at your availability and generates offers in hopes to fill empty spots. There's a booking fee of 15% of the appointment- if a spot isn't filled and you don't make additional revenue, it's no cost to you!
✨ You have full control over what deals you're offering. Here's what you can customize:
How many deals can be booked per week
What the maximum discount is
Which services are included
Where the deals display
Who is eligible to claim (can be set so only new client deals are shown)
When your deals are active
If your calendar were to fill up, deals are displayed as "sold out" that week. Every Monday, new deals will display to keep things fresh and new for your clients each week.
When a deal is booked, clients must pay at the time of booking- This requires your account to be set up with a Payment Processor. That way, you can collect the funds at the time of booking, and a few days later, funds will be transferred into the bank account connected.
❗As mentioned, there's a booking fee for filling that spot last minute. Schedulicity will take a 15% booking fee. There will also be a credit card processing fee, depending on which payment processor your connected to.
Here is a preview of what a Fill My Book offer looks like on your booking page:
When a client books that deal, the appointment will include a tag icon. Example 👇
How do I set up Fill My Book?
Sound like a good fit? Here's how to set up:
Click the Marketing Icon
Select Fill My Book
Read and check the box for Terms of Service, and select Enable Fill My Book
If you're connected to a payment processor, head to the next step. If not, you'll see a pop-up at the top of the screen to connect with a payment processor first.
You can now customize your deals and here is what you'll want to check out:
Maximum Discount: Deals are auto generated and won't exceed the limit you set
Maximum Number of Fill My Book appointments you'd like to allow per week
Choose what services to offer by selecting the change link beside services
If you have multiple providers, choose which providers are included
To show offers on your business listing for current and new clients to book, check the box next to Advertise special offers on my business listing at Schedulicity.com.
If you need tax to be added to the appointment, select Manage Taxes on the main Fill My Book page and specify the taxes for services. If you don't have taxes yet listed, you can create one by selecting Add New. Save!
❗ Deals are randomly generated the week before and you can choose to re-generate the offers if you want another option, or you can even skip a week. Once your deals are up and running on the current week, they can be paused but not edited as they are live.
How do I share my Fill My Book deal?
Click the Marketing Icon
Select Fill My Book
On the right, click on the Share
Choose how you'd like to share your deal
How do I refund a Fill My Book transaction?
Clients are charged for the deal upfront, if they cannot make their scheduled appointment, we recommend trying to reschedule the appointment for the client rather than refund as the booking fee has already been collected for the booking.
That said, if refunding is the best experience for all, here is how to refund:
Navigate to the Fill My Book appointment
Use the Ticket dropdown arrow to view the visit transactions
Select the “refund” link beside the appropriate transaction
❗ The client will be refunded the full amount they paid, while Schedulicity's 15% booking fee will not be refunded to the business.
How to Disable Fill My Book
Here are the steps to turn off Fill My Book:
Click the Marketing Icon
Select Fill My Book
Choose Disable in the top right
That will do it 💥