All Collections
Appointments & Appointment Calendar
How can I see when a confirmation or reminder was sent?
How can I see when a confirmation or reminder was sent?


Angela avatar
Written by Angela
Updated over a week ago

We know how important it is that your clients get their appointment confirmation and reminder notices. That's why we make it easy for you to track whether or not that notice was sent out to your client! Here's how you can see those details in your Schedulicity dashboard: ย 

  1. From the Appointment Calendar, click on the appointment to open the details page

  2. Check out the "Original Appointment Details" section at the bottom of the screen. You'll see some fine print that states when the notifications were sent and if the email bounced at all

This is where you'll see the date that the confirmation was sent as well as the date of the reminder email and text message (if the client is opted in to receive text reminders ๐Ÿ˜‰ ). You will also see the original details of the appointment, which is a great way to check out whether the date, time, service, or provider information has changed since it was first booked. Check it out!

Did this answer your question?