Whether you need to change your or a Provider’s weekly availability, a single day, or mark some time off, this article will help 🤝
Jump to a section in this article:
How do I update my recurring weekly availability?
The Admin on the account can make these changes. If you’re a provider, please ask for some help from the admin to update your schedule:
Go to Settings and click on Providers/Instructors
Click on the Provider's Name in the list
Select the Schedule tab
Click Edit in the schedule box
Enter the scheduled hours for each day of the week
This will adjust what is displayed to clients as available days and times when booking online. On the business side, you can book outside of your business hours if you want!
💡 Pro Tip: To create breaks in the middle of the day, you can use recurring personal time on the calendar.
How do I mark time off in my calendar?
If you or a Provider need to step away for a bit or have a vacation planned, you can mark yourself or the Provider out by adding days off:
From Settings, go to Providers/Instructors
Select the Provider's Name from the list
Click the Schedule tab
To the right of Planned Days Off, select +Add
Select the dates you’d like off via the mini calendar. Those days off will turn purple.
Click Add Days Off
👉 Once added, clients cannot book appointments while you or Providers are unavailable.
How do I create a future schedule?
If you or a Provider has a schedule change starting on a specific date, you can set that up as a Future Schedule:
From Settings, go to Providers/Instructors
Select the Provider's Name to add a Future Schedule
Click over to the Schedule tab
Select +Add beside Future Schedule
Pick the date on which you’d like the new schedule to start
Enter the start and end times for the days you will be available
Save by clicking Add Future Schedule
How do I change my work schedule for a specific day?
To update a specific day on your calendar, instead of changing your set recurring schedule, you can do this directly from your Appointment Calendar:
Open your Appointment Calendar -> find the Gear Icon at the top right corner of the screen.
Select the date via the Mini Calendar -> click on the Gear Icon
Find the Provider or date to edit -> click directly on the time to update start or end time.
OR toggle the day to purple if you’re In, and toggle it to grey if you’re Out. Save to adjust your schedule for the set date.
❗Any changes made on the Calendar will override your Recurring Schedule (set via Settings). Example: if you close out a weekend for your birthday and later specify in your recurring schedule that you work Saturdays, your birthday weekend will still be marked as out.
What if my schedule doesn’t change?
If you have updated your recurring work schedule under Settings and notice the Appointment Calendar is not reflecting those changes -> it's likely those days were adjusted via the Appointment Calendar.
To fix this, these days will need to be edited from within the appointment calendar to trigger that change 👍