📚 If your client created their own Schedulicity account, they can see appointments and book with you online. If you're clients aren't seeing their bookings, we need to sync their client account to your business.
How can my client sync to my business?
Book Online - the first time a client books online with you, they will be synced with your business
Sync via a Confirmation email or an Appointment Reminder email - your client can log into their Schedulicity account -> then open a confirmation or reminder email from your business -> click on "My Appointments" -> their profile will be synced to your business and their appointments will show
Contact Customer Support - our Rockstars want to ensure your clients are having a great experience. If you need a hand syncing a client to your business, please reach out to our team.
🎩 Pointer: Make sure the email you have on file matches the email the client used to create their account.
How can my clients see their appointments in Schedulicity?
Log into their client account via Schedulicity.
In the upper right -> click on the down arrow next to their name
Select My Appointments from the menu