You can set up notifications on you or your provider's profiles, so that you will automatically receive notifications when online appointments are created for you. When a client books online, the appointment notification will be sent automatically. For appointments created in-store, you must select "yes" to notify the service provider when scheduling in order to send a notification. Here's how you can verify or edit where those provider notifications should be sent:
- Open the Settings area in the Schedulicity dashboard
- Click on the Providers/Instructors tile
- Click on the provider's name and then hit edit at the top right of the screen
- Enter in an email address, cell number, and cell service provider under “Notifications”
Once you hit save those notifications will be sent every time a client books or cancels online! When you book on the business side, you'll just need to slide the "Provider Notification" option to "yes" when you're creating the appointment, just as a heads up.