When will I get charged?
You'll see your first charge the day you enable any paid add-ons. Then the date of your first charge will be your bill date moving forward. In other words: if you enabled a paid add-on on the 21st of the month, we’ll bill you on the 21st of the month moving forward. To find your monthly bill date, head here.
How much am I being charged?
Your monthly fee will depend on how many add-ons you've turned on. On average, businesses pay between $25-$50 per month for the use of our tools. Because we charge based on how many add-ons you have activated (here’s an article that goes into it in detail!), we recommend that you turn off any features you’re not using. To review your active add-ons, head here.
If you have any questions about what to expect in terms of pricing, we’re here to walk through it! Email firstname.lastname@example.org with your questions.
How do I pause or cancel my account?
You have a few options! First, let us help. We’re dedicated to supporting our community, and we know that some businesses need help more than others. If you reach out to email@example.com, we can work with you one-on-one to come up with a plan that works for you.
Another option is to downgrade to our free account by turning off any paid add-ons. Our free accounts give you up to 10 bookings a month, while keeping your account active for you to access. You can also cancel your account by following these steps — but we hope you don’t! We love having you here!
What about X? Or Y? Or Z?
We know that every business on our platform has different needs and questions. That’s why we have a full-time support team that’s available to help. Reach out to us at firstname.lastname@example.org today (or any day!), and we can work through whatever’s on your mind.