The Multiple Locations feature helps you manage multiple Schedulicity accounts, out of one main account.
Each location is properly mapped for clients, and they receive location specific notifications
You can flip between accounts to manage calendars and account access ✨
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❗Things to know before you get started:
Each location has it's own Monthly Subscription. Check out more on pricing here. Or chat with a Customer Support team member, at support@schedulicity.com.
A new location will be hidden from our Marketplace search results, by default
You will automatically be created as a Provider on the new location. Your work schedule will be set to Out and you won't have any services offered. To edit or delete that Provider Profile head here.
Link a Brand New Location:
*You cannot use the email tied to your current account. You'll need a different email to create a new location.
Go to Settings, and choose Multiple Locations
Select Add Location in the top right
Choose New Account
Enter the information, adjust the Industry if it's different, and verify you agree to our Provider Subscription Agreement.
Once you click Next your new account will be created and linked up!
Link your Main Account to an Existing Account:
Go to Settings, and choose Multiple Locations
Select Add Location
Click on Sign Into Existing Account
Enter the Admin login information for the existing account
Once you click Next the account will be linked to your Main Account
👉 The Admin of the linked account will receive an email alerting them of the connected location. The business will be listed under Your Locations on your Multiple Locations page.
Give Providers/Employees access to another location:
If you have Providers that need access to more than one location, you can manage their login access for each account.
Go to Settings, and choose Multiple Locations
From here, check the Manage Access area
If a user has login access, you'll see their name here. You can use the drop-down arrow beside their name to see the locations they have access
Click Change beside the location you'd like to grant them access to
Select if you'd like to add them into that location as a Front Desk user or a Provider
Save!
❗Adding a Provider to an account changes the cost of your Monthly Subscription.
Switch between locations
When you're linked to other locations, you can switch between accounts by using the location dropdown along the top of your account 👍
Via the business app:
Head to the "menu" in the bottom right
Tap the little arrow next to your business name to switch locations
Remove a linked location from your account
Head to Settings and click Multiple Locations
Find the location you'd like to unlink and click the down arrow to expand the view
Choose Unlink Location
If the account was made when linked, verify it's okay the account being canceled and fully deactivated (If you still need access to this account, reach out to us)
If this account existed before it was linked via Multiple Locations, verify you understand that access will be removed for shared users
Click Unlink Location to disable the connection
Here's what clients will see. They can click the drop down to book at other locations 👇
