When you process with Schedulicity Pay, you have the option of purchasing two different card readers, a desktop reader and a mobile reader. If you are currently with Clearent, reach out to support for more info on device ordering. This article will give you the low down for you to decide which one will be a perfect fit for your business 🎉
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What card reader would be the best for my business?
The Mobile Reader 🚗 (Currently only available for U.S. businesses)
Our mobile card reader works best for businesses that primarily check out their clients through our iOS app or Android Beta app on a mobile phone or tablet. With its Low Energy Bluetooth capability, it's a light and portable option for dipping, tapping or swiping credit cards. Available for $86 (includes taxes and delivery).
The mobile card reader is compatible with the majority of mobile devices on the market. With that said, we're not able to support every single device under the sun and here are the minimum versions of the app you'll want to have downloaded to work with the reader:
iOS biz app minimum version: iOS 16.4
Android beta app minimum version: OS 11, API 30
The Desktop Reader 💻
Our desktop card reader works best with businesses that primarily check out their clients through www.schedulicity.com on their desktop, laptop computers or phones. All you need is a USB port, adapter or bluetooth capability to connect the reader to your device and you're ready to process cards! ✨ We also recommend our desktop card reader for businesses with multiple providers. Available for $483 (includes taxes and delivery.
How do I order one?
Head to the Payments tab on the full site after your approved and boarded for Schedulicity Pay. You can select your reader choice from the two types and pay online with a credit card.
Credit card readers will arrive via UPS within 2 to 3 days of the order placed. Currently, mobile card readers are only available to U.S. businesses. Look out for a package from Ayden/Flex Logistics –– not Schedulicity.
Your new reader was delivered 🚚 What now?
Mobile Reader
Here's what's included in the box:
Reader
USB cable for charging
Metal plate for magnetizing it to a phone
Power blocks are not included although any normal 5v phone charger block will do the trick. Example found here
On receiving the mobile reader:
Inspect the reader- make sure the security seal is intact
Verify the serial number on the reader is the same as the serial number on the box
If anything is missing or appears to be tampered with, contact support immediately.
How to pair the mobile reader (iOS) 📱 :
Before starting, make sure the card reader is charged and you have Bluetooth enabled on your phone. You'll also need to have a passcode enabled on your device to use the reader.
Head to the settings tab of your Schedulicity native app
Select the “Manage Card Reader” option from your settings menu
Select the “Set up your reader” button on the card reader page
Select a nearby reader or scan a barcode to set up the reader
You will need to give camera permissions if you choose to scan the barcode on the back of your reader
Select “Pair” on the prompt for the bluetooth pairing request
Double click the button on the side of your reader to confirm the pairing
You’re all set!
How to pair the mobile reader (Android):
Before starting, make sure the card reader is charged and you have Bluetooth enabled on your phone. You'll also need to have a passcode enabled on your device to use the reader.
Head to the settings tab of your Schedulicity Beta app
Select the “Manage Card Reader” option from your settings menu
Select the plus sign in the bottom right of the “No reader paired yet” page
Select “Allow” when asked if Schedulicity can find, connect to, and determine the relative position of nearby devices.
Selecting the NYC1 reader on the “Pair reader” page
Select “Pair” on the prompt for the bluetooth pairing request
Double click the button on the side of your reader to confirm the pairing
You’re all set!
How to run transaction?
Check out this article for all of the details on running a transaction with the mobile reader!
Desktop Reader
Here's what's included in the box:
Reader
Power supply
Ethernet dongle
Privacy shield
On receiving the desktop reader:
Inspect the reader- make sure the security seal is intact
Verify the serial number on the reader is the same as the serial number on the box
If anything is missing or appears to be tampered with, contact support immediately.
How to set up the desktop reader:
Plug it in
Select “Configure network” and connect to wifi or connect to ethernet
Select “Board Terminal”
Select “Confirm”
The terminal at this point will restart, download bundles, and run through any updates necessary
After the final update, you will see the Schedulicity logo and various animations on how to run a card through the reader
You’re all set!
How to run transaction?
Check out this article for the steps on running transactions with the desktop reader!
Device updates:
Desktop terminals are set for automatic updates, which happen at 4 am (based on the time zone of the device) and should remain plugged in overnight
Additional device questions
Can I order an additional device for my account?
Not at this time, contact support via email or chat bubble to let them know what type and how many you'd like when the option becomes available!
How to return my reader?
Contact support via email or chat bubble