Troubleshooting
Need to dive into the nitty-gritty? Get to the bottom of a tricky situation? We're here to help!
8 articles
Written by Travis Truax, Angela and Mikayla
Schedulicity Status Page
Track Schedulicity's reliability with our status pageWritten by Travis Truax. Updated over a week ago
Hello? How do I contact customer support?
Get in touch with the Rockstars on our Customer Experience team, speak with a representative, speak with a repWritten by Angela. Updated over a week ago
How do I reset my password? I'm locked out of my account
Login trouble? We can help!Written by Angela. Updated over a week ago
Why didn't my client receive their appointment notification?
Appointment text message reminders not working, missing email appointment reminders, missing client text remindersWritten by Angela. Updated over a week ago
Why didn't I/my provider receive the text confirmation for an appointment?
Written by Angela. Updated over a week ago
Why can't my client see any upcoming appointments?
Written by Angela. Updated over a week ago
How do I clear my Cache/Cookies on my device?
Steps to clear browsing history for different browsers and devicesWritten by Mikayla. Updated over a week ago
Why are we seeing a cookies error message?
Clients seeing cookies error or business seeing enable cookiesWritten by Angela. Updated over a week ago