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How do I tell who canceled an appointment?
How do I tell who canceled an appointment?
Angela avatar
Written by Angela
Updated over a week ago

Have you noticed appointments missing from your calendar that you don't remember canceling? If you're trying to track down the details about who canceled an appointment on the calendar and when you can verify this information by using the Schedule Report.

The Cancellation Report is a fantastic way to keep track of your canceled appointments based on a date range. This report is the full list of appointments that have been canceled and will include all appointment details listed including the date, time, the person who originally booked the appointment, and then of course who canceled the appointment. You can find this report with these steps:

  1. Click on the three-line menu in the upper left and choose Reports

  2. Select "Schedule Report"

  3. In the upper right corner, under Status, select "Cancelled" from the dropdown menu

  4. Choose the date range you'd like to view

From there the report will generate the full list of appointments within that range that have been canceled, and you can either print the report or export it to excel. πŸ™Œ

A client could have also just rescheduled their appointment, in order to see if an appointment has been rescheduled you can view the original appointment details.

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