Troubleshooting Questions

Need to dive into the nitty-gritty? Get to the bottom of a tricky situation? We're here to help!

Allison avatar Angela avatar Lindsey avatar
19 articles in this collection
Written by Allison, Angela, and Lindsey

Why is Schedulicity asking me to update my browser?

Updating Google Chrome, Apple Safari, and Mozilla Firefox for the best Schedulicity experience
Allison avatar
Written by Allison
Updated over a week ago

Why am I seeing the "Hey! Make Schedulicity look its best" message?

What IE/Internet Explorer, Microsoft Edge, and other non-optimized browser users may see.
Allison avatar
Written by Allison
Updated over a week ago

Why is my Google Calendar not showing my appointments correctly?

Lindsey avatar
Written by Lindsey
Updated over a week ago

Why aren't my clients appointments showing up on my calendar?

Angela avatar
Written by Angela
Updated over a week ago

Why are my services showing 'temporarily unavailable'?

Angela avatar
Written by Angela
Updated over a week ago

Why aren't my clients receiving their text message reminders?

Angela avatar
Written by Angela
Updated this week

Why can't I find myself in the search results?

Angela avatar
Written by Angela
Updated over a week ago

Why aren't my clients receiving their email notifications?

Angela avatar
Written by Angela
Updated this week

Why can't I see my provider on the schedule?

Angela avatar
Written by Angela
Updated over a week ago

Why are there discounts/special offers being offered on my listing?

Angela avatar
Written by Angela
Updated over a week ago

Why is my Schedule Now app not showing on my Facebook page?

Angela avatar
Written by Angela
Updated over a week ago

Why didn't I/my provider receive the text confirmation for an appointment?

Angela avatar
Written by Angela
Updated over a week ago

Why isn't my provider displaying in the Bio section of the account?

Angela avatar
Written by Angela
Updated over a week ago

Why am I getting my "browser needs some love" error message?

Angela avatar
Written by Angela
Updated over a week ago

Why don't I come up to the top of the search?

Angela avatar
Written by Angela
Updated over a week ago

Why are we seeing a cookies error message?

Clients seeing cookies error or business seeing enable cookies
Angela avatar
Written by Angela
Updated over a week ago

Why am I getting an error message when opening a report in Numbers?

Angela avatar
Written by Angela
Updated over a week ago