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How do I connect my Stripe account to Schedulicity? How do I contact Stripe directly?
How do I connect my Stripe account to Schedulicity? How do I contact Stripe directly?

connect to Stripe, contact Stripe, Stripe support

Mikayla avatar
Written by Mikayla
Updated over a week ago

Before we dive into the steps for integrating your Schedulicity account with a third-party integration—have you heard the good news about Schedulicity Pay yet? It's our in-house home-grown payment processor with a low processing rate and contactless options!

  • We keep things nice and simple with Schedulicity Pay and offer one low rate: 2.6% + .10

*Available in the US & Canada

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Connect to Stripe

Now, if you're in Canada or just still wanting to connect to your Stripe account to process payments through Schedulicity, the first thing we'll want to do is get the Unlimited Plan set up. Check out the steps for getting it enabled. 👇

Add the Unlimited Plan

  1. First, make sure you're logged into the full site (not the iPhone app)

  2. Once logged in, click on the three lines in the top left and select My Plan from the Schedulicity dashboard menu

  3. Click "Upgrade My Plan"

  4. Enter your card information

  5. Confirm your plan to get things rolling! 🎳

Next, you'll want to make sure you are connected to a payment processing account!

Connect to a Payment Processor

  1. Click on the three lines and select Payments

  2. Choose " Other Integrations" (below start my application button)

  3. Select the "Connect to Stripe" button

  4. This will take you to their website, where you can fill out the account creation to start your payment processing account, or you can log in to an existing account.

  5. Once you've finished that application, you'll be taken right back to the Schedulicity dashboard. You can now accept credit cards via Schedulicity!

Now you're ready to start collecting client card info, charge clients cards, and require payment when clients book online!


How do I contact Stripe?

To get help on your Stripe payment integrations directly, you can get in touch with Stripe—they have a great online support setup. You can check it out here: https://support.stripe.com/.

Can't find what you're looking for in their online database? Write them an email and they'll get back to you pretty quickly with an answer: https://support.stripe.com/email.

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