Let’s face it, we know people are more tied to their text messages and that’s why keeping them simple is so important! This way it holds them accountable for that appointment and it reduces your chance of a disappointing no-show.

Although there is a way to update the client email reminders, the text reminders are sent right from our system and have a little less flexibility. Specifically, we are limited on the character count, and because of this don't offer customization there.

Here's a peek at what your clients will get for their text reminders:

The good news for customization is that you can rock that out in your email reminders! We have so much more room and flexibility when it comes to email reminders, so if you have specific pre-care instructions or policies you'd like clients to be aware of before they come in for an appointment, that is a great place for that info!

What's Next?

Did this answer your question?