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What is the Contribute/Support button on my booking page?
What is the Contribute/Support button on my booking page?
How do clients donate to my business, we care, contribute, support my business, client donations, digital tipping, fundraising, fundraise
Travis Truax avatar
Written by Travis Truax
Updated over a week ago

We Care Banner and Contribute Button

With these trying and uncertain times we are currently in— and lots of things still up in the air for so many of us—we know there's still a lot of love going around. We know this because we've heard from so many of your clients asking how they can donate money to support their favorite businesses! 😊

To answer their kindness and generosity to support you, we rolled out a feature that allows clients to do just that. On your booking page, clients have an easy way to support you through donations of up to $200—sort of like digital tipping! 

At the top of your booking page, a banner will read "Support [Your Business Name]"—with the Contribute button right there to make a quick donation. Upon clicking the Contribute button, clients will then be walked through the steps to enter their credit card info and finalize the payment. They'll even have the option to add an extra $1 to help cover processing fees. 👌 

Keeping Track of Donations

As clients donate, you'll receive an email with each donation—with the client's name and how much they gave. You'll also be able to keep track of these transactions using the Transaction Report.  And as a heads up, any donation will be listed as a "We Care Contribution" right on your transaction list. If you're using the Sales Summary Report, any donation will be considered a "custom item," so you can look for your totals there. We will also email receipts to clients for their records as well. 

Not Seeing the Contribute Banner on Your Booking Page?

In order for clients to make a donation to your business, you'll want to first ensure you have a payment processor connected to handle those funds. We have a couple of options to consider for payments: our own built-in payment processor or you can connect your Stripe account

Once you have a payment processor connected, follow these steps to enable the Tip Jar:

  1. Go to Marketing and select the Business Listing tile

  2. Click the "Edit" button off to the right beside "Tip Jar"

  3. Check the box for "Display Tip Jar banner"

  4. Click the "Done" button at the bottom

How to Remove the Contribute Button

If you'd like to remove the Contribute button from your booking page, you can do that by logging into your account and heading to the Business Listing page. Like this:

  1. Go to Marketing and select the Business Listing tile

  2. Click the "Edit" button off to the right beside "Tip Jar"

  3. Uncheck the box for "Display Tip Jar banner"

  4. Click the "Done" button at the bottom

Until we can all see each other again, we know every little bit helps! And of course, we're here to help out anyway we can as well, so don't hesitate to drop us a line or give us shout if you have any questions or concerns. 

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