Need to send a client their receipt again? No problem, we've got you covered! You can get there using these steps:

  1. Log into your Schedulicity account on the full site (not the iPhone app)
  2. Navigate to the client's appointment you'd like to resend a receipt for
  3. Click on the shopping cart icon to open checkout
  4. At the top of the checkout details, you'll see the payment that was made for the appointment (if the appointment was paid for with more than one transaction, for example prepaying a deposit, and then settling the balance, you'll see each of those payments called out separately). Click on the payment you'd like to resend a receipt for.
  5. Use the "Email Receipt" or "Print Receipt" buttons to get another copy of that receipt out to your client! 

👉 One thing to keep in mind here, any transaction notes will not be included in the reprinted version of the receipt (thought they will be included in the re-emailed version of the receipt). Our team is currently working on updating that functionality, and we're hoping to have that available here in the near future! 

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