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What browser/software version should I be using to access Schedulicity?
What browser/software version should I be using to access Schedulicity?

Minimum browser version updates, app version, iOS version, update browser

Mikayla avatar
Written by Mikayla
Updated over a week ago

To make sure you and your clients have the best experience using Schedulicity, we'll want to make sure you're using the minimum browser/software versions used to support our application.

Any browser or device out there, whether you’re on Chrome, Firefox, Android or iOS, release different versions as they continue to improve their experiences.

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Minimum Versions

Below is a list of the minimum versions you and your clients will need to use for the Schedulicity website or the Schedulicity app, plus some insight into the current version available. As you can see, there are a wide range of versions that support Schedulicity so most likely you and your clients were not be affected by this change.

  • Chrome:
    New min. version 87+
    Current available version 109+

  • Firefox:
    New min. version 79+
    Current available version 109+

  • Safari (macOS):
    New min version 15+
    Current available version 15+

  • Safari (iOS-only):
    Min version 16.0+
    Current available version 15+

  • iOS Business and Client app
    Min version 16.4+
    Current available version 17+

  • Android Business and Consumer:
    New min. version 12+
    Current available version 13+


Updating Your Software

Staying up to date on your device's software version is important for overall device security and performance. Keeping it up to date helps ensure that it runs smoothly and reliably!

Update Android Version

To make sure your Android device is up to date on the latest version of Android, follow these steps:

  1. Go to your device's "Settings"

  2. Scroll down and tap on "About Phone" or "System" (the exact wording may vary depending on your device).

  3. Look for the "Software Information" or “System Update" option.

  4. Here, you can find information about your current Android version and check for updates - if there's no update available, you're already on the latest version!

  5. If there's an available software update, download and install it - after the download, you’ll be prompted to install it.

  6. Your device will reboot and install the update (make sure your device has sufficient battery or is connected to a charger during this process.)

Update iOS Version

To make sure your Apple device is up to date on the latest version of iOS, follow these steps:

  1. Open the "Settings" on your iOS device.

  2. Scroll down and tap on "General."

  3. Tap on "Software Update.”

  4. In the "Software Update" section, your device will check for available updates - If there’s no update available, you’re already on the latest version!

  5. If an update is available, tap "Download and Install” (if prompted, enter your device's passcode) - after the download, you’ll be prompted to install it.

  6. Your device will reboot and install the update. (Make sure your device has sufficient battery or is connected to a charger during this process.)


Updating Your Browser

As we continue to improve, older versions of our beloved supported browsers – Google Chrome, Apple Safari, and Mozilla Firefox – may not be able to run Schedulicity effectively. If you're seeing the below message, that's most likely the case!

Fortunately, updating your browser only takes a few moments. Here are some steps on how you can update your browser so that you're at the top of your scheduling game.

Update Google Chrome

  1. On your computer, open Chrome.

  2. At the top right, click "More" by the three vertical gray dots

  3. Click "Update Google Chrome." If you don't see this button, you're on the latest version – yay! 🎉

  4. From there, click "Relaunch."

Update Mozilla Firefox browser

To update Mozilla Firefox (just in case you haven't set up automatic updates, which is usually Firefox's default), follow these steps:

  1. On the menu bar click the Firefox menu and select "About Firefox."

  2. The About Firefox window will open. Firefox will begin checking for updates and downloading them automatically

  3. When the updates are ready to be installed, click "Restart" to update Firefox

Update Apple Safari

If you need to update Apple Safari, Apple will do this for you automatically when your operating system is updated. For more information, you can check out this article here: https://support.apple.com/en-us/HT204416

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