To make sure you and your clients have the best experience using Schedulicity, we'll want to make sure you're using the minimum browser/software versions used to support our application.
Any browser or device out there, whether you’re on Chrome, Firefox, Android or iOS, release different versions as they continue to improve their experiences.
Jump to a section in this article:
Minimum Versions
Below is a list of the minimum versions you and your clients will need to use for the Schedulicity website or the Schedulicity app, plus some insight into the current version available. As you can see, there are a wide range of versions that support Schedulicity so most likely you and your clients were not be affected by this change.
Chrome:
New min. version 87+
Current available version 109+Firefox:
New min. version 79+
Current available version 109+Safari (macOS):
New min version 14+
Current available version 15+Safari (iOS-only):
Min version 14.5+
Current available version 15+iOS Business and Client app
Min version 15+
Current available version 16+Android Business and Consumer:
New min. version 5+
Current available version 12+
Updating Your Browser
As we continue to improve, older versions of our beloved supported browsers – Google Chrome, Apple Safari, and Mozilla Firefox – may not be able to run Schedulicity effectively. If you're seeing the below message, that's most likely the case!
Fortunately, updating your browser only takes a few moments. Here are some steps on how you can update your browser so that you're at the top of your scheduling game.
Update Google Chrome
On your computer, open Chrome.
At the top right, click "More" by the three vertical gray dots
Click "Update Google Chrome." If you don't see this button, you're on the latest version – yay! 🎉
From there, click "Relaunch."
Update Mozilla Firefox browser
To update Mozilla Firefox (just in case you haven't set up automatic updates, which is usually Firefox's default), follow these steps:
On the menu bar click the Firefox menu and select "About Firefox."
The About Firefox window will open. Firefox will begin checking for updates and downloading them automatically
When the updates are ready to be installed, click "Restart" to update Firefox
Update Apple Safari
If you need to update Apple Safari, Apple will do this for you automatically when your operating system is updated. For more information, you can check out this article here: https://support.apple.com/en-us/HT204416
What's Next?
If you're still having any issues even after updating your browser, please don't hesitate to reach out to our Customer Experience Rockstars by emailing support@schedulicity.com! We're always happy to help.
Check out what's new with Schedulicity here!
If you're seeing a cookies error message, learn more in this article.