Spot a message asking you to acknowledge your PCI compliance at the top of your Schedulicity Pay transaction screen? You're not seeing things – PCI compliance helps everyone, from Schedulicity to your business, know that your transactions are being run safely. To acknowledge that compliance, the payment world has what's called a SAQ-A.

What's a SAQ-A? SAQ stands for "Self Assessment Questionnaire," and it's a handy self-validation tool intended to assist businesses and service providers evaluate their compliance with the Payment Card Industry Data Security Standard, otherwise known as PCI DSS. SAQs are designed to help you report the results of your PCI DSS self-assessment and it's important that you meet all of the standards for a specific SAQ. There are many different types of SAQ forms and it can get confusing if you're trying to go about this on your own. 

Fortunately, upon approval for Schedulicity Pay, you receive a pre-filled SAQ from our partner, Clearent, to review and accept. To accept it, all you have to do is follow these steps:

  1. Go to the Settings area
  2. Click on the Payments & Products tile
  3. At the top of the screen, click on the Acknowledge Here button
  4. If you wish to view your SAQ-A before acknowledging, click on the View SAQ-A button
  5. Otherwise, select the checkmark and click Agree to acknowledge

Please keep in mind that the payment processing industry requires you to re-acknowledge SAQs every year, so you'll want to keep your eye out when it's been about a year! From there, all you'll need to do is repeat these steps and you'll be golden. 👌 

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