Ruh roh!

If you're seeing this little message, it lets us know the scheduling app is having trouble connecting to the internet. To help make sure things are running smoothly again, let's give these troubleshooting steps a try:

  • First, we'll wanna try refreshing the app by closing it and reopening it

  • We'll also wanna double check our wifi connection

  • We can also try turning off wifi to see if things work better on data

If that didn’t do the trick, not to worry! Another reason why you might see the “ruh roh” message is if Schedulicity is under maintenance. Our maintenance windows are pretty quick, so you'll wanna be sure to hit the refresh button along the bottom to see if things are rolling again.

If you're still hitting a wall, drop the Customer Experience Rockstars a line:

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