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How do I use the class waitlist?
How do I use the class waitlist?

Setting up a waitlist and how to use, adding a client to the roster from a waitlist, moving student from waitlist to roster

Travis Truax avatar
Written by Travis Truax
Updated over 7 months ago

With the class waitlist, you now have a killer way to maintain a full class roster even when a client cancels, ensuring your most popular classes are always filled.

Set up and manage class waitlist

To adjust the number of spaces available on your waitlists:

  1. Head to Settings and click Policies

  2. Choose Class Policies

  3. Adjust the number of spots for your waitlists and Save

👉 The maximum number of waitlist slots available is 10, which means up to 10 clients would be able to add themselves to a waitlist from the client-side. From the business side you're able to add more than 10 students to that waitlist.

Manually add a client to a waitlist

  1. Open up the session roster

  2. Click the Add to Waitlist button

  3. Scroll or search to find the client's name

  4. Lastly, click add client to waitlist

Move a client from the waitlist to the class roster 

  1. From your class roster, scroll down to the waitlist

  2. Click the circular icon of the avatar and + symbol beside the client you'd like to move into the class

  3. This will pull up a confirmation message where you can choose to send out class enrollment notifications to the client and the instructor. 

Of course, if your students are wondering how to add themselves to your class waitlist or are wondering when they'll be notified, we also have some awesome resources on how to do that on our client help page that you're able to share with them.

Here's to freeing up your time, keeping revenue high, and no more paper waitlist!

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