With the class waitlist, you now have a killer way to maintain a full class roster even when a student cancels, ensuring your most popular classes are always filled. This means you'll save time, produce more revenue, and make clients happy. 😊 Talk about a win-win-win!
Set up and manage class waitlist
To adjust the number of spaces available on your waitlists:
Head to Settings and click into the "Policies" tile
Choose "Class Policies"
Adjust the number of spots for your waitlists and be sure to hit "save"
Keep in mind, the maximum number of waitlist slots available is 10, which means up to 10 students would be able to add themselves to a waitlist from the client-side. Of course, from the business side you're able to add more than 10 students to a class waitlist if needed!
Once your class waitlist policy is set, students will then be able to add themselves to the waitlist for a full class when they're booking online.
Here's how you can use the waitlist from your end of things. 👇
Manually add a client to a waitlist
Open up the session roster
Click the "Add to Waitlist" button
Scroll or search to find the client's name
Lastly, click "add client to waitlist"
Move a client from the waitlist to the class roster
From your class roster, scroll down to the waitlist
Click the circular icon of the avatar and + symbol beside the client you'd like to move from the waitlist, into the class
This will then pull up a confirmation message where you can choose to send out class enrollment notifications to the client and the instructor.
We wanted to give you full control over who gets moved into your classes, so once a spot opens up, you can move a student from the waitlist to the roster and choose whether or not to send an email notification to the client, letting them know they are now in the class.
If you do receive a notification that a student has cancelled, simply walk through the above steps to make sure that spot is filled. Boom, back to a full class! 💥
Of course, if your students are wondering how to add themselves to your class waitlist or are wondering when they'll be notified, we also have some awesome resources on how to do that on our client help page that you're able to share with them.
Here's to freeing up your time, keeping revenue high, and no more paper waitlist!
Since we're on the topic of waitlists and full classes, check out this great blog with some handy tips for keeping your class full!
If you're a service based business, make sure to check out our new Appointment Waitlist as well!
Want to receive text alerts anytime a client books online or cancels? Let's make sure you're opted in!