Not seeing a monthly payment come through or did you skim through your Auto Billing report and see some failed billing attempts?  Follow these steps to get 'em going again: 

  1. Head to your client's profile and select the vertical dots to the right of auto billing cycle that you wish to restart 
  2. Select the "Restart" option 
  3. The auto billing cycle will be restarted from today's date onward! 

Want to quickly see any billing cycles that have failed in the past? Check out our awesome Auto Billing report in the Reports section of the Schedulicity dashboard to view and sort payments by status! 

Did this answer your question?