We definitely understand how vital it is to make the most of your available time! Because of that, we now have a waitlist feature for classes. Head on over to this article to learn a little more and get things going: http://support.schedulicity.com/setup-guide/how-do-i-use-the-class-waitlist
We’re working diligently right now to make a waitlist feature available for services as well! 🎉 Keep your eyes out on the horizon, as this will be coming in the future!
Meanwhile, if you are needing a waitlist for services, there is a little workaround some of our businesses have set up. 😉 What you can do is just add a block of personal time on your calendar outside of your business hours (so you don't block your available hours). Then you can keep track of your waitlist within the personal time area and know which client to call first!