Clearing the cache/cookies on our devices is a great way to keep things running smoothly and accurately! Just find your browser below and follow the corresponding steps to clean things up:
Android Users:
Open the Settings of your phone
Tap the Storage heading to open its settings page
Tap the Other Apps heading to see a list of your installed apps
Find the application you want to clear the cache of and tap its listing
Tap the Clear cache button
iPhone Users:
On the main screen of the iPhone go to Settings.
Choose Safari
Click on "Clear History and Website Data"
Click on "Clear History and Data"
Close out of the browser (this last step is necessary to reset your browser!)
iPad:
Select the 'Settings' icon on your iPad's home screen
Choose 'Safari' from the menu on the left
Select 'Clear History and Website Data" then select "Clear History and Data" from the confirmation pop-up
Close out of the browser (this last step is necessary to reset your browser!)
Google Chrome:
Click the three small dots in the upper right-hand corner of your browser.
Click Settings.
In the upper left corner, click the three lines and open the "Advanced" tab.
Click Privacy and Security.
Scroll down and click on "Clear Browsing Data."
Be sure the time range says "All time," and be sure these three items are checked: Browsing history, Cookies, and other site data, Cached images, and files.
Select "Clear Data"
Close out of the browser (this last step is necessary to reset your browser!)
Safari on Mac:
Select "Safari" from the menu bar within your browser
Choose "Clear History"
Make sure the drop-down menu says "All History"
Click on "Clear History" again!
Close out of the browser fully (this last step is necessary to reset your browser!)
Safari on Mac (OLDER versions):
Select "history" from the menu bar within your browser
Choose "clear history" from the drop-down menu.
Select "all history" from the bottom of the drop-down menu. (Nothing else needs to be selected).
Click "clear history.
Close out of the browser (this last step is necessary to reset your browser!)
Firefox on Mac:
On most versions, you'll want to select "History" from the menu bar, but if you aren’t seeing that option it will be under "Tools"
Select "Clear Recent History..."
Select "Everything" in the time range drop-down.
Check the boxes next to "Cookies" and "Cache"
Click "Clear Now" button
Close out of the browser (this last step is necessary to reset your browser!)
Firefox on PC:
Within your browser, select tools (Alt + t)
Select Options
Select the Privacy tab
Select the link "clear your recent history"
In the pop-up window, choose the time range of "Everything" and make sure that "Cookies" and "Cache" are select
Select "Clear Now"
Close out of the browser (this last step is necessary to reset your browser!)
Internet Explorer:
While Schedulicity doesn't support the Internet Explorer browser, here's how to clear Cache and Cookies to see if it can help. If possible, it's always a great idea to try using one of our supported browsers (Safari, Firefox, or Google Chrome) to ensure you're having the best experience!
Open up a browser window
Select the Tools tab (Alt + t), and click Delete Browsing History 4.
Make sure only the following two boxes are checked (uncheck ALL others): Temporary Internet Files and website files; Cookies and website data
Click Delete
Close out of the browser (this last step is necessary to reset your browser!)
Edge:
While Schedulicity doesn't fully support the Edge browser, here's how to clear Cache and Cookies to see if it can help. If possible, it's always a great idea to try using one of our supported browsers (Safari, Firefox, or Google Chrome) to ensure you're having the best experience!
Log out of Schedulicity
Select the "..." icon in the top, right corner of the browser window to get to the settings menu.
In the settings menu, towards the bottom, click on Choose what to clear.
Select Cookies and saved website data and Cached data and files. After the two are marked click on clear.
Close the browser fully before reopening— (this last step is necessary to reset your browser!)