To make sure you and your clients have the best experience using Schedulicity, we'll want to make sure you're using the minimum browser/software versions used to support our application.
Any browser or device out there, whether you’re on Chrome, Firefox, Android or iOS, release different versions as they continue to improve their experiences.
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Minimum Versions
Below is a list of the minimum versions you and your clients will need to use for the Schedulicity website or the Schedulicity app, plus some insight into the current version available. As you can see, there are a wide range of versions that support Schedulicity:
Chrome:
New min. version 87+
Current available version 112+Firefox:
New min. version 79+
Current available version 123+Safari (macOS):
New min version 15+
Current available version 17+Safari (iOS-only):
Min version 15.0+
Current available version 17+iOS Business and Client app
Min version 16.4+
Current available version 17+Android Business and Consumer:
New min. version 12+
Current available version 14+
Updating Your Software
Staying up to date on your device's software version is important for overall device security and performance. Being up to date helps it run smoothly and reliably!
Update Android Version
To make sure your Android device is up to date on the latest version of Android, follow these steps:
Go to your device's "Settings"
Scroll down and tap on "About Phone" or "System" (the exact wording may vary depending on your device).
Look for the "Software Information" or “System Update" option.
Here, you can find information about your current Android version and check for updates - if there's no update available, you're already on the latest version!
If there's an available software update, download and install it - after the download, you’ll be prompted to install it.
Your device will reboot and install the update (make sure your device has sufficient battery or is connected to a charger during this process.)
Update iOS Version
To make sure your Apple device is up to date on the latest version of iOS, follow these steps:
Open the Settings on your iOS device.
Scroll down and tap on General
Tap on Software Update
In the Software Update section, your device will check for available updates - If there’s no update available, you’re already on the latest version!
If an update is available, tap Download and Install (if prompted, enter your device's passcode) - after the download, you’ll be prompted to install it.
Your device will reboot and install the update. (Make sure your device has sufficient battery or is connected to a charger during this process.)
Updating Your Browser
As we continue to improve, older versions of our beloved supported browsers – Google Chrome, Apple Safari, and Mozilla Firefox – may not be able to run Schedulicity effectively. If you're seeing the below message, that's most likely the case!
Fortunately, updating your browser only takes a few moments. Here are some steps on how you can update your browser so that you're at the top of your scheduling game.
Update Google Chrome
On your computer, open Chrome.
At the top right, click More by the three vertical gray dots
Click Update Google Chrome. If you don't see this button, you're on the latest version – yay! 🎉
From there, click Relaunch
Update Mozilla Firefox browser
To update Mozilla Firefox (just in case you haven't set up automatic updates, which is usually Firefox's default), follow these steps:
On the menu bar click the Firefox menu and select About Firefox.
The About Firefox window will open. Firefox will begin checking for updates and downloading them automatically
When the updates are ready to be installed, click Restart to update Firefox
Update Apple Safari
If you need to update Apple Safari, Apple will do this for you automatically when your operating system is updated. For more information, you can check out this article here: https://support.apple.com/en-us/HT204416